Cancellation Policy

Last updated — 11/07/2026

Some products in our store may be available through a monthly subscription.

If you did not select and agree to a subscription or recurring delivery plan, your order is a one-time purchase, and you will not be charged on a recurring basis.

Subscriptions

When you subscribe, you receive recurring deliveries at the frequency selected when placing your order. The subscription price, billing frequency, delivery schedule, and applicable cancellation conditions are presented before you subscribe.

Your payment details are stored securely by the relevant payment provider, and your selected payment method is charged automatically for each subscription period you authorize.

Subscriptions renew automatically according to the agreed schedule until canceled.

Cancellation Notice

Where the subscription terms and applicable law permit a notice period, cancellation must be requested at least 15 calendar days before the next scheduled billing date to prevent that renewal.

If you cancel after that deadline, the next scheduled charge may still be processed, and cancellation takes effect for the following renewal. A properly processed renewal charge is not refundable solely because you subsequently cancel, subject to our Return and Refund Policy and mandatory legal rights.

Where applicable law gives you the right to cancel before the next charge without this notice period, that right takes precedence.

How to Cancel or Modify Your Subscription

Email contact@ultracleany.com with your order number or subscription details and a clear statement that you wish to cancel or modify your subscription.

We will process your request promptly and confirm the effective cancellation date and the status of any order already processed.

You may also use any subscription-management or cancellation link provided with your subscription. Where applicable law requires an online cancellation method, that method must remain available without requiring you to contact customer support.

Cancellation stops future renewals from its effective date. It does not automatically cancel or recall an order already dispatched.

Changes to delivery frequency, products, or other subscription settings take effect as confirmed when the change is processed.

Refunds and Consumer Rights

Please review our Return and Refund Policy for conditions applying to products already ordered or delivered.

This policy does not authorize charges without your consent, charges after cancellation has taken effect, or restrictions on cancellation or refunds prohibited by applicable law.

Contact

Email — contact@ultracleany.com